Frequently asked questions
Everything you need to know about Lynx AI.
Do I need technical knowledge to install Lynx?
No. For the Cloud plan, you just paste one line of code on your site. For Embedded, we use a simple installation API that handles everything automatically.
What happens if my site's content changes?
Lynx re-scans your site automatically. On the Cloud plan, weekly. On Embedded and White-Label, every 24 hours. You can also force a manual re-scan from the dashboard.
Does the chatbot mix my content with other customers' content?
Never. Each installation has its own completely isolated knowledge base. Your content is yours alone.
What languages does Lynx support?
Lynx responds in the language the visitor writes in, with no additional configuration. It supports over 50 languages.
Can I customize the chatbot's appearance?
Yes. You can change the name, colors, avatar, welcome message and behavior from the dashboard. On the White-Label plan, customization is complete.